Chester Pilates Sisters respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect and store the following information:
Name
Date of Birth
Gender
Email address
Phone number
Billing and shipping address
Payment information (card details are processed securely by third-party payment providers)
Health information relevant to fitness participation
Emergency contact details
Purchase history and membership records
2. How We Use Your Information
We use your information to:
Provide, manage, and improve our services and events
Process payments and memberships
Communicate with you about classes, schedules, promotions, and updates
Personalise your experience
Maintain your safety in fitness activities
Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Payment transactions are encrypted and handled by secure third-party providers.
4. Sharing Your Information
We may share your data with:
Payment processing providers (e.g., Stripe, PayPal)
Event partners (where necessary for participation)
Legal authorities if required by law
5. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent at any time
Object to processing
Request data portability
To exercise your rights, please contact us.
6. Cookies
We use cookies to enhance your browsing experience. You can adjust your cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice.
Effective Date: 1st April 2025